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Wednesday, November 23, 2011

We are in desperate need for Tech Support Engineer-Data-L2.... Send resumes to kumar@javaji.com


Dear Folks / Business Partners,

This is Kumar From Javaji System Solutions Inc.,

We are in desperate need for Tech Support Engineer-Data-L2.... Send resumes to kumar@javaji.com

Position: Tech Support Engineer-Data-L2

Location: Redmond, WA

Duration:  6 Months+


Skills & Job Requirements:

Skills:
1. CCNA, CCNP or CCIP Min Two Papers.
2. Network Security Certification
3. Network Devices like Load Balancers, WAN Optimizers etc.
·         Act as Network L2 support engineer to address any concerns, queries and resolving all Network Infrastructure related issues on Cisco, Nortel & Juniper technologies.
·         Ensure the assigned deliverables are met with the committed SLA’s
·         Adhere to the customer and Our Client support processes defined
·         Provide design inputs to engineering solution teams.
·         Monitors trouble ticket trends and other information relevant to resolving the issue
·         Generate Reports as per Customer requirements
·         Perform Incident Management, problem Mgt, Capacity Mgt. and Release Management.
·         Provide inputs to L3 team for root cause analysis and record solutions in the knowledge base.
·         Network IP address Management and allocation based on Tools or Offline database.
·         Run the system heath check procedures & provide inputs to L3 teams.
·         Routers and Switching infrastructure management & configuration
·         Trouble shooting L1 team escalated issues on Routing and Switching problems.
·         WAN Access technology configuration and troubleshooting.
 
If interested please send me your resume, and also answer to the questions below

·         Candidate Contact Number
·         Candidate Visa Status
·         Candidate Convenient time to take up the telephonic discussion
·         Candidate convenient time to take up the face to face discussion
·         Candidate Employer details if in case of H1B
·         Candidate Current billing rate
·         Candidate Expected billing rate
·         References of direct supervisor

Thanks & Regards,
     
Kumar
Javaji System Solutions Inc.,
703 880 4142
703 880 7232 (Fax)
Google/Yahoo IM: kumar4mjss
http://jobsfromjavajisystemsolutionsinc.blogspot.com/